Privacy Policy

As of: 03/2022
Protecting your privacy when using our website www.ooe-adventures.at is of utmost importance to us. Therefore, we provide you with thorough information below about the processing of personal data.

The EU General Data Protection Regulation (GDPR), the Data Protection Act 2000 (DSG), the Data Protection Amendment Act 2018, and the Telecommunications Act 2003 (TKG 2003) serve the right to protect personal data. We process your data exclusively based on legal provisions.

Responsible for processing your personal data on our website is Adventures24 GmbH, Langwiesen 15, 4910 Ried im Innkreis, Austria. You can find our details in the imprint.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy. Your data will not be disclosed to other recipients without your explicit consent.

Data Security and Data Retention
Adventures24 GmbH has implemented suitable technical and organizational measures to protect your data against loss, manipulation, or unauthorized access. These measures undergo regular review and are continuously adjusted to the state of the art.

The data is stored in personal form until the expiration of the applicable warranty, guarantee, limitation, and legal retention periods for the client. Furthermore, the data is stored and retained until the conclusion of any legal disputes where the data is needed as evidence.

Partners
Adventures24 GmbH does not conduct all processing of personal data itself but receives support from Peak Adventures GmbH, based in 5201 Seekirchen, which operates on behalf of Adventures24 GmbH.

The partner has been carefully selected and ensures, through suitable technical and organizational measures, that the processing of your data complies with data protection requirements and guarantees the protection of your rights. The partner is not allowed to use the provided personal data for its own or promotional purposes or to disclose it to third parties. Moreover, Adventures24 GmbH does not disclose data to third parties such as address publishers and direct marketing companies.

Server Logfiles
For technical reasons, when accessing our website, the following data, which your internet browser transmits to our web server, is recorded (so-called server log files):
- Browser type and version
- Operating system used
- Referrer URL (the website from which you visit us)
- Website you visit
- Date and time of your access
- Your Internet Protocol (IP) address.

These anonymous data are stored separately from any personal data you may have provided and do not allow conclusions about a specific person. They are evaluated for statistical purposes to optimize our website and offerings.

Inquiries
After submitting an inquiry form, the data queried in the form is processed by the data protection responsible Adventures24 GmbH, 4910 Ried im Innkreis, for the purpose of processing your inquiry based on your consent given by submitting the form. The disclosure of your address and contact details (email and phone number) and the inquiry text to a suitable service partner (executing organizer of an experience) is possible if necessary for the processing of the inquiry. Service partners have been carefully selected and are obligated to handle your data in accordance with legal requirements and data protection standards. Partners are not allowed to use the data of customers of eMMotion Adventures GmbH and/or affiliated companies for their own or promotional purposes or to disclose it to third parties. There is no legal or contractual obligation to provide personal data. The non-provision only results in the inability to submit your inquiry, and we cannot process it.

Orders
We use the data transmitted by you in an order exclusively for the fulfillment and processing of your order. When you order a ticket from us, we pass on your booking information (your name, address, and other contact details such as email and phone number) to the commissioned service partner (executing organizer of an experience) to ensure a smooth booking process. If you order a voucher, your personal data provided during the order will not be disclosed to anyone. The transfer of personal data to a service provider only takes place upon activation of the voucher. Our service partners have been carefully selected and are obligated to handle your data in accordance with legal requirements and data protection standards. Partners are not allowed to use the data of customers of Adventures24 GmbH and/or affiliated companies for their own or promotional purposes or to disclose it to third parties.

Voucher Activation
The data collected during the activation of a voucher is used for the processing of the booked service and for billing with the service partner/organizer of the experience. In addition, your contact details are passed on to the respective service partner/organizer to ensure a smooth booking process.

Online Payment
You also have the option to pay by instant bank transfer, credit card, PayPal, or regular bank transfer. When using online-based payment services, you transmit your potentially personal and payment-relevant data, which are queried and required for transaction processing, directly to your bank or credit card company or the respective payment service provider. Adventures24 GmbH has no influence on the processing, use, and security of your data by the involved institutions, and their privacy policies apply. Credit card data is collected and encrypted exclusively by our payment service provider Six Payment Services Worldline Schweiz AG, Hardturmstrasse 201, CH-8005 Zurich. You can reach the privacy policy of Worldline Schweiz AG via the following link: [link].

Payment Default
In case of payment default, we commission a debt collection agency with the collection of the outstanding claim and disclose your personal data for this purpose. This includes your name, address data, telephone number, email address, and invoice information. We pass on this data to the following debt collection agency:
Inkasso Merkur GmbH
Faberstraße 2b
5020 Salzburg
Austria

Newsletter
The data provided during registration (name, IP address, email address) will only be used for the dispatch of the newsletter. For the newsletter dispatch, we use the email address provided by you and require your confirmation that you, as the owner of the email address, agree to receive it (so-called Double Opt-In). You can unsubscribe at any time using the unsubscribe option in the newsletter or by sending an email to privacy@ooe-adventures.at. No disclosure to other recipients takes place.

This website uses cookies.
Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file used to store information. When visiting a website, the website can place a cookie on the visitor's computer. When the user visits the website again, the website can read the data from the previously stored cookie and determine, for example, whether the user has visited the website before and which areas of the website the user is particularly interested in. More information about cookies can be found on WIKIPEDIA.

Changing Cookie Settings
How the web browser handles cookies, which cookies are allowed or rejected, can be determined by the user in the settings of the web browser. The location of these settings depends on the respective web browser. Detailed information can be accessed via the help function of the respective web browser. If the use of cookies is restricted, not all functions of this website may be fully usable.

External Cookies (Third-Party Cookies) on Our Website
In addition, our website uses the following external services, which may set cookies:
- Google Fonts - Integration of fonts
- Google Analytics
- Google Tag Manager
- Google Ad Services / Doubleclick (control of online advertising)
- Youtube videos
- Google Maps
- Bootstrap CDN (Prospect One Ltd.)
- CloudFlare (Cloudflare Ltd.)
- CookieConsent V3 (Orest Bida)
- Google APIs (Google Ireland Ltd.)
- Google Recaptcha (Google Ireland Ltd.)
- Hotjar (Hotjar Ltd.)
- jQuery (OpenJS Foundation)
- jsDelivr (Prospect One Ltd.)
- unpkg (unpkg)

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), based on the predominant legitimate interest (analysis of website usage). To this end, we have concluded a data processing agreement with Google.

When you access our website, a connection to Google's servers is established through software, and data is transmitted to servers located in the United States. Google Analytics also uses cookies to store information about the website user and to analyze the usage of the website by users.

This website uses the "IP anonymization" function. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the collected data to evaluate the use of the website, compile reports on website activities, and provide further services related to website usage and internet usage. Google may also transfer this information to third parties if required by law or if third parties process these data on behalf of Google.

Detailed information on the handling of user data in Google Analytics can be found in Google's privacy policy or Google Analytics' privacy policy.

Disable Google Analytics
You can prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Alternatively, you can click the "Reject All Cookies" button on the first visit to our site to prevent the collection by Google Analytics on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you must click this button again.

Google Maps
This website uses "Google Maps," a mapping service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to visually represent geographical information and create directions.

By using Google Maps, information about the use of this website, including your IP address, may be transmitted to servers located in the United States or stored there. Google may transfer this information to third parties if required by law or if third parties process these data on behalf of Google.

Detailed information on the handling of user data in Google Maps can be found in Google's privacy policy or Google Maps' terms of service.

Youtube
This website uses "Youtube," a video service provided by YouTube LLC, with its main office at 901 Cherry Avenue, San Bruno, CA 94066, USA, to integrate videos into the website.

By using Youtube, information about the use of this website, including your IP address, may be transmitted to servers located in the United States or stored there. Youtube may transfer this information to third parties if required by law or if third parties process these data on behalf of Youtube.

Detailed information on the handling of user data in Youtube can be found in Youtube's privacy policy.

Bootstrap CDN
We use Bootstrap CDN to accelerate the loading of content on our website. By using Bootstrap CDN, data is transmitted to Prospect One Ltd. This data may include your IP address and other data required for the service. The use of Bootstrap CDN is in accordance with the privacy policy of Prospect One Ltd. Further information on the use of Bootstrap CDN by Prospect One Ltd. can be found at https://www.bootstrapcdn.com/privacy-policy/.

CloudFlare
We use CloudFlare to increase the security and availability of our website. By using CloudFlare, data is transmitted to Cloudflare Ltd. This data may include your IP address and other data required for the service. The use of CloudFlare is in accordance with the privacy policy of Cloudflare Ltd. Further information on the use of CloudFlare by Cloudflare Ltd. can be found at https://www.cloudflare.com/privacypolicy/.

CookieConsent V3
We use CookieConsent V3 to ensure compliance with your cookie settings on our website. By using CookieConsent V3, data is transmitted to Orest Bida. This data may include your IP address and other data required for the service. The use of CookieConsent V3 is in accordance with the privacy policy of Orest Bida. Further information on the use of CookieConsent V3 by Orest Bida can be found at https://cookieconsent.insites.com/privacy-policy/.

Google APIs
We use Google APIs to provide certain functions on our website, such as Google Maps or YouTube videos. By using Google APIs, data is transmitted to Google Ireland Ltd. This data may include your IP address and other data required for the service. The use of Google APIs is in accordance with the privacy policy of Google Ireland Ltd. Further information on the use of Google APIs by Google Ireland Ltd. can be found at https://policies.google.com/privacy.

Google Recaptcha
We use Google Recaptcha to ensure that inputs on our website come from humans and are not abused by automated programs. By using Google Recaptcha, data is transmitted to Google Ireland Ltd., including the user's IP address and other data required by Google for the service. The use of Google Recaptcha is in accordance with the privacy policy of Google Ireland Ltd. Further information on the use of Google Recaptcha by Google Ireland Ltd. can be found at https://policies.google.com/privacy.

Hotjar
We use Hotjar to analyze user behavior on our website and optimize our website. By using Hotjar, data is transmitted to Hotjar Ltd., including the user's IP address and other data required for the service. The use of Hotjar is in accordance with the privacy policy of Hotjar Ltd. Further information on the use of Hotjar by Hotjar Ltd. can be found at https://www.hotjar.com/legal/policies/privacy/.

jQuery
We use jQuery to improve the functionality of our website. By using jQuery, data is transmitted to the OpenJS Foundation. This data may include your IP address and other data required for the service. The use of jQuery is in accordance with the privacy policy of the OpenJS Foundation. Further information on the use of jQuery by the OpenJS Foundation can be found at https://openjsf.org/privacy/.

jsDelivr
We use jsDelivr to accelerate the loading of content on our website. By using jsDelivr, data is transmitted to Prospect One Ltd. This data may include your IP address and other data required for the service. The use of jsDelivr is in accordance with the privacy policy of Prospect One Ltd. Further information on the use of jsDelivr by Prospect One Ltd. can be found at https://www.jsdelivr.com/privacy-policy-jsdelivr-net.

unpkg
We use unpkg to accelerate the loading of content on our website. By using unpkg, data is transmitted to unpkg. This data may include your

 IP address and other data required for the service. The use of unpkg is in accordance with the privacy policy of unpkg. Further information on the use of unpkg can be found at https://unpkg.com/privacy/.

Social Plugins

Facebook
Social plugins from Facebook are used on the website. We use the Like button and the Like box for this purpose. This is an offer from the US company Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA). However, when you visit one of our websites containing such a plugin, this does not establish a connection to this company until you give your express consent, after which you will be asked when you click on a corresponding button.

The purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and privacy settings, can be found in Facebook's privacy policy: http://www.facebook.com/policy.php. If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser.

Your Rights
If your consent is required for the processing of your data, we will only process it after your explicit consent. In general, we do not process data of minors. You have the right to information, correction, deletion, and restriction of the processing of personal data, as well as the right to data portability.

Deletion of your personal data takes place if legal retention obligations do not conflict with it and if you have asserted a deletion claim, if the data is no longer required to fulfill the purpose pursued with the storage, or if its storage is otherwise impermissible for legal reasons.

You have the right to revoke any consents given for the processing of your personal data. The legality of the processing of personal data until revocation is not affected by the revocation.

These rights can be asserted against Adventures24 GmbH by notifying the email address privacy@ooe-adventures.at.

You also have the right to complain to the supervisory authority (Austrian Data Protection Authority, Hohenstaufengasse 3, 1010 Vienna, dsb@dsb.gv.at).

Do you still have questions? We are happy to be there for you personally!